SHIPPING & RETURN POLICIES

SHIPPING POLICY

Processing time : 3-5 business days. If you need your order ASAP, please leave a note on your order at checkout and we will try our best to prioritize yours. 

CANADA

 

Standard Shipping - $9 - 5+ Business Days - Tracking included in urban areas - Free after $85

Priority Shipping -  $15 - 1-3 Business Days - Tracking & Insurance included in urban areas

PO boxes not accepted with tracked shipping - please include physical address if possible. Rural areas may need to transfer to Canada Post which will delay shipping times. 

PICKUP IS AVAILABLE FOR LOCAL ORDERS - St. John's, NL and surrounding areas. 

Refer to Partners to see if pickup is available in your area. 

UNITED STATES  

USPS: $10 Flat Rate -  Free shipping for orders over $85 - 4-7 business days 

Customs and Duty charges may apply.

USPS TRACKED PACKET: $18 4-7 Business days

Customs and Duty charges may apply.

COURIER: $30 - 2 - 4 Business days. Tracked.

Customs and Duty charges may apply. 

WHOLESALE ORDERS WILL BE DELIVERED VIA CANADA POST FLAT RATE BOX WITH TRACKING.

 

AMENDMENTS AND CANCELLATIONS

Orders can be amended or canceled if it has not been processed yet. Once the order has been processed, no further changes can be made.

 

RETURNS, EXCHANGES AND REFUNDS

Products: Due to the nature of our products, we are unable to offer exchanges or returns. All products are final sale.

Damaged or missing items must be reported to us within 10 business days (from the date of receipt) to qualify for a replacement. Replacements or compensation will not be provided after 10 business days.